Help

How can we help?

What Publedia publishes, what it needs from you, and what it costs.

Getting started

Who Publedia is for, and what you need to get started.

What is Publedia?

A social media scheduler for eight networks. Write a post once and adapt it for each network; Publedia checks each version against that network's rules before you schedule it, and shows what happened on every channel after.

What do I need to start?

An email address and one social account. The Basic plan is free, with no credit card required.

How do teammates fit in?

Workspaces hold channels, calendars, media, and posts. Teammates are invited directly instead of sharing logins. Available seats depend on your plan.

Seats by plan

Channels and publishing

Supported networks, account connections, and delivery troubleshooting.

Which networks can I publish to?

YouTube, Facebook, Instagram, Threads, TikTok, X, LinkedIn and Bluesky. Anything not listed cannot be connected today.

What each network accepts

What counts as a connected account?

One profile or page on one platform. For example, an X profile, a Facebook page, an Instagram account, and a TikTok account count as four connected accounts.

Why does a channel say it needs reconnecting?

The network ended Publedia's access. LinkedIn does this every 60 days; other networks do it when you change your password or remove the app. Reconnecting is one sign-in. Scheduled posts are kept, and one that comes due while the channel is down fails for that channel until you reconnect and retry.

A post did not go out. What now?

Open the post. Each channel that failed shows why and the one step most likely to fix it, such as Reconnect channel or Edit post. Retry resends only to the channels that failed.

Privacy and your data

Stored data, publishing permissions, and data deletion.

What does Publedia hold about me?

Account details, drafts, posts, uploaded media, and publishing access tokens. Data is encrypted in transit and at rest, and tokens are encrypted with a key stored outside the database.

Can Publedia read my messages or my followers' data?

Publedia only requests permissions needed to publish and report on posts. You can review or revoke granted permissions anytime in each network's app settings.

How do I get my data deleted?

You can delete posts, drafts and media at any time. To download your data or delete your account, open Privacy in your account settings. For anything else, email [email protected]. We answer within one month.

Plans and billing

Pricing, plan changes, and how limits apply.

What happens when I reach a plan limit?

During the preview, only seats and the monthly allowance of posts to X are enforced. Every other limit shows a warning as you get close and blocks nothing, and nothing is deleted.

Compare plan limits

Can I change my plan later?

Plans are not sold yet. During the preview no plan is billed, and we will explain how changing and cancelling a plan works before billing starts.

Guides

Step-by-step instructions for using Publedia.

Still stuck?

Tell us what happened and we will answer within one business day.